Contact information

We are here to assist you.

For all inquiries, including product questions, order support, or general information, please contact us using the details below.


Email
hello@maisonsnail.com

We aim to respond within 1–2 business days.


Location
Melbourne, Australia


Customer Care Hours
Monday – Friday
9:00am – 5:00pm (AEST)


Each Maison Snail piece is prepared with intention and care. If you have any questions regarding your order or your meditation practice, we are here to help.